An interaction last week reminded me of the importance of personality shining through rather than just skills listed in sequence on a resume. I assisted with an interview for a temporary worker for an employee that was going to be off for a couple of weeks. The resumes for two prospective hires looked similar, well written, good experience, etc. The two interviews could not have been more opposite though!
The first was energetic, saying good morning to everyone she saw as she checked in for the interview, and presented herself in a very confident manner. The second was quiet and almost rude to the person she checked in with, she did not look anyone in the eye as she barely answered questions and she did not allow any personality to shine through at all.
This is what reminded me of how important being confident in your skills, sharing some of your unique personality and showing every employee, throughout the company, the same common courtesy you show the actual interviewers. A lot of employers ask the receptionist, security, maintenance, etc. how the interviewee interacted with them.
It should be common practice to be well-groomed, no sunglasses inside, no gum chewing, don’t bring friends or family (or strangers for that matter) with you, be polite, etc. With that said, I have listed a few more tips below that I hope help you relax and feel confident when preparing for an interview.
- If you check in with a receptionist or front office support person, get their name. When you are introduced to the interviewer, turn to the person you checked in with, call them by name and thank them. Also, include their name in the thank you letter you send as a follow up to the interviewer(s), especially if they are extra helpful with something again don’t make up something, but just be perceptive
- Speak to everyone you encounter; saying hello, good morning or good afternoon, etc. Be yourself. Don’t force interactions, but be polite to those you meet or see even if briefly
- Know your resume and the job descriptions; highlight your skills required for the position – study your own resume…sounds simple, but try to focus on the skills you have that relate to specific requirements the prospective job requires. If one requirement is multitasking or handling a busy front desk give examples from past experience that relates to that. For example ‘while at my previous employer (or current position) I supported a department of ten and have formulated a system for prioritizing deadlines…’
- Don’t be too serious, be respectful, but also allow some of your unique personality to show through. Incorporate personal hobbies or a personality trait in an answer. For a simple example if you have an antique coin collection that you have had for years, maybe it was passed down through your family, you could say that collection has helped you learn to pay attention to detail, research, etc.
- Practice interview questions with a friend or even with yourself; review average interview questions and be prepared to answer. Even if you are asked ‘if you were a cereal what kind would you be and why?’…Yes, I had that asked to me once. Seriously. My answer? “Granola, I realize it’s not a standard cereal like corn flakes, but I’m unique, not standard either, I like to try and be healthy, but I’m not always, and I think granola is a little bit of a nature lover and so am I.”….the man said it was better the last person’s answer of ‘Apple Jacks…because I like apples’ (insert a giggle here)….I think that is a unique question, you can’t really be prepared in advance to answer it, but be ready to share a little about yourself!
Have you had a unique question? Any tips you’d like to share? I’d love to hear from you!